This audiobook is narrated by a digital voice.
You already understand the importance of quality communication. But good communication is built not on speaking but on listening.
When we learn to actively listen—to listen well—this ability resonates through all our relationships and interactions. Research has found that by listening actively, you will obtain more information, increase others' trust in you, reduce conflict, and better understand the message being delivered.
Inside, you’ll learn how to:
Does it make you uncomfortable to speak up in a business setting because you worry about how you will be perceived? Do you struggle to trust others because they won’t meet your standards? Leaders who spend a great deal of time communicating often feel pressure to generate all the ideas and know all the answers, which leads to insecurity.
This insecurity is what generates the communication difficulties that get in the way of not only self-awareness but also managing, engaging, and motivating your team.