Salesforce in Action

Andy White

• 31 oktober 2025
• 9789365890662

Samenvatting:

This audiobook is narrated by a digital voice.

DESCRIPTION

Salesforce has become the leading platform for customer relationship management, but true mastery comes from applying its power to real-world business needs. In this book, you will look into its two flagship products, Sales Cloud and Service Cloud. You will also be exploring the broader Salesforce ecosystem, from hidden gems to powerful tools that can transform the way you work.

The book begins by introducing the Salesforce ecosystem and core concepts, then guides you through navigating the interface, creating custom objects, and managing users with profiles and permission sets. Each chapter equips you with everything you need to hit the ground running with Salesforce, condensing the author's experience into a book packed with real-life examples, vivid illustrations, and practical tips you can put into action right away.

Upon completing this guide, you will be equipped with the practical skills needed to build and manage solutions, confident in your ability to apply Salesforce in any real-world scenario.

WHAT YOU WILL LEARN

● Learn Salesforce basics, UI, and user management best practices.

● Customize UI layouts, create objects, and manage data relationships.

● Automate business processes using Salesforce Flow and advanced debugging.

● Protect data with the Salesforce security model and role hierarchies.

● Build reports and dashboards, and integrate Tableau for visualization.

● Utilize APIs, web services, and AppExchange for robust integrations.

● Grasp the fundamentals of Apex and Lightning Web Components (LWC).

● Prepare effectively for various Salesforce certifications and practice exams.