The Customer is Bothering Me
Shelle Rose Charvet
- 20 augustus 2010
- 9780968522929
Samenvatting:
Your customers pay attention to how you attract and treat them. If you do not understand what truly motivates them, they are likely to get their needs met elsewhere.
If you design customer processes, manage teams who communicate with customers or deal directly with them yourself, this book was written for you.
€ 7,99
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