Communication Skills for Working with Children and Young Peo ...
Pat Petrie
- 15 augustus 2011
- 9780857003317
Samenvatting:
This practical guide identifies the child and their relationship with the adult as the basis upon which real communication can be made. Topics covered include non-verbal communication, attentive listening, empathy, the part played by questions, working constructively with conflict and criticism, and communicating in groups.
€ 23,99
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