boldTHE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME/boldbr/br/As an office professional, you are the point person for critical day-to-day activities. That means effective communication with your manager and internal and external stakeholders is key to the success of your office and organization.br/br/Perfect Phrases for Office Professionals has hundreds of ready-to-use phrases for any situation you"re likely to face. From defining your role in the office to promoting interdepartmental communication to getting the credit you deserve, this handy, quick-reference guide provides the most effective language to:bulletlistbulletEstablish a quality relationship with your managerbulletClarify and manage assignmentsbulletGet results without formal authoritybulletHandle customer complaints like a pro/bulletlist