The Truth about Scandal: The Everyday Guide to Navigating Bu ...

Melissa Delay

• 21 september 2018
• 9781634891783

Samenvatting:

It's more important than ever to have sharp business communication skills. In today's workplace, where bad behavior and even worse communication ethics run rampant, you need conversational secret weapons to help you get ahead, strengthen your reputation, and manage any crisis thrown your way.

The Truth About Scandal uses real-life stories, exact scripts, and highly successful power phrases to guide any professional—from the C-Suite to entry-level—through tense work conversations with employees, awkward moments with colleagues, office scandals that could threaten your entire career, and much more.

Written by award-winning communications strategist Melissa DeLay (The Real Power 50, Minnesota Business Magazine 2017; Communicator of the Year 2007, Carlson) Melissa shares her strategies for communication success based on two decades of reputation and crisis management. From advising CEOs through mass layoffs to navigating harassment at work, you'll learn what to do and say to stay on top and manage any crisis—the right way.