Closed Loop Lifecycle Planning: A Complete Guide to Managing ...
Bruce Michelson
- 27 juni 2007
- 9780132702102
Samenvatting:
bold BETTER SUPPORT, LOWER COSTS: OPTIMIZE YOUR PC HARDWARE LIFECYCLE, FROM ACQUISITION TO DISPOSAL /boldIt typically costs four times as much to support a PC as it does to purchase it--often, even more. The solution: boldClosed Loop Lifecycle Planning®/bold, Bruce Michelson"s comprehensive, proven, best-practice methodology for managing client hardware. Drawing on decades of experience working with Hewlett-Packard"s largest and most complex clients, Michelson shows how to monitor and manage lifecycle tasks systematically and coherently—improving efficiency and driving out cost at every phase of your hardware lifecycle, no matter what that hardware is. Michelson shows IT managers how to segment users to provide the right equipment and support at the lowest cost and offers in-depth guidance on controlling the cost of change. His pragmatic approach fully reflects IT"s business context and addresses crucial related issues, ranging from service delivery to security and risk management. Coverage includes: bulletlist bullet The core concepts of closed loop lifecycle planning and transitioning to lifecycle management for the first time bullet Effectively managing all three client lifecycle management "suites": commodity, value, and economic bullet Addressing the business and political challenges associated with PC lifecycle management bullet Optimizing upfront tasks: hardware/software acquisition, interoperability, prototyping, staging, integration, image management, and installation bullet Managing deployed PCs: moves, adds, changes; warranty/maintenance; asset management; help desks; networking; and program management bullet Refreshing technology and securely disposing of hardware at end-of-life bullet Minimizing user downtime and ensuring business continuity bullet Reducing existing costs, avoiding new costs, and learning the broader lessons of closed loop lifecycle planning /bullet /bulletlist