Tough Telephoning
David Martin
- 26 maart 1996
- 9780273623120
Samenvatting:
More and more business is being done through telecommunication, yet many people feel ill-equipped to deal with telephone calls. This book aims to ensure that whatever situation one is facing on the telephone, one will never be at a loss for something to say, no matter how the conversation flows.
€ 23,49
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