Lean six sigma is today's leading technique to maximize production efficiency and maintain control over each step in the managerial process. With this book , you'll discover how to propel your organization to new levels of competitive success.In this book, you will learn: ¿ What exactly is lean six sigma¿ Basics of lean thinking and acting¿ How to get certified for lean six sigma¿ Step-by-step implementation practices¿ How to improve customer satisfaction¿ Lean six sigma roles and management¿ The 5s system - pros and cons¿ And so much more!Lean and six sigma, referenced as lean sigma for brevity throughout this publication, is no longer a tool to gain a competitive advantage rather a key success factor.