The Process of Communication

Michael E Gill

• 15 mei 2015
• 9781503386495

Samenvatting:

Are you having difficulty managing your client’s expectations? Is your project team constantly under the strain of unachievable delivery dates due to never ending scope creep? The Process of Communication gives Project Managers a simple framework for efficiently managing their teams and properly setting and managing client expectations. The Communication Framework outlined in the text can be set on top of any development methodology including Agile and Waterfall. And in the absence of a formal methodology use The Process of Communication as your blueprint.
The Communication Framework in this book is supported by over 50 templates and agendas, numerous case studies and proven tips for overcoming adversity.
Author Michael Gill has worked for many global digital agencies including SapientNitro and Prodigious Worldwide and he has managed offshore teams from Bengaluru, India to San Jose, Costa Rica. He has over 25 years of experience working for such brands as Harvard Business School - Executive Education, LeBron James, Luxottica, General Motors, XL Capital, MFS, Putnam and Teradyne to name a few.