Satisfying Internal Customers First!
Richard Y. Chang
- 28 mei 1994
- 9780787950828
Samenvatting:
This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.
This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.
€ 24,99
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