Integrated Account Management
Mark A. Peck
- 30 maart 1997
- 9780814403334
Samenvatting:
This text features a proactive and personal approach that creates mutually beneficial customer relationships. Advice is given on how to select appropriate clients for the IAM system, how to hire and train an account management team, and how to conduct workshops to discover the needs of customers.
€ 21,05
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