Raving Fans
Kenneth Blanchard
- 01 mei 1993
- 9780688123161
Samenvatting:
The author of The One-Minute Manager shows readers how to define a vision, learn what a customer really wants, institute effective systems, and turn customers into raving (and spending) fans. 75,000 first printing. $35,000 ad/promo.
€ 30,95
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