Many leadership and management books are written by individuals who are far removed from the front lines of a business, if they ever served there at all. In THE TOP TEN, Mandy Clark and Keith E. Smith bring you ten of the most important lessons (plus a bonus lesson) they learned through years of trial, error, and experimentation. These lessons are not based on theory, but rather real-world experience acquired while leading multiple teams to higher levels of success.These lessons, when applied, will transform your team and business.THE TEN LESSONS:1) Mindset2) The Hiring Process3) Clarify Goals4) Get To Know Your Team5) Have Fun6) Micromanaging7) Mistakes Are Normal8) The Firing Process9) Train Continually10) Celebrate VictoriesBONUS LESSON: Communication